{"id":8875,"date":"2018-08-20T15:34:08","date_gmt":"2018-08-20T14:34:08","guid":{"rendered":"https:\/\/www.nridigital.com\/?p=8875"},"modified":"2018-09-17T13:07:06","modified_gmt":"2018-09-17T12:07:06","slug":"winners-losers-customer-satisfaction-worlds-airports","status":"publish","type":"post","link":"https:\/\/www.nridigital.com\/transport\/winners-losers-customer-satisfaction-worlds-airports\/","title":{"rendered":"Winners and losers: customer satisfaction in the world&#8217;s airports"},"content":{"rendered":"<p>The results of the Airports Council International World&#8217;s <a href=\"http:\/\/airport.nridigital.com\/air_aug18\/sky_high_measuring_customer_satisfaction_at_airports\">Airport Service Quality customer satisfaction survey<\/a> make interesting reading. Adele Berti finds out about winners and losers from Antoine Rostworowski, deputy director general for programmes and services at ACI World.   <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The results of the Airports Council International World&#8217;s Airport Service Quality customer satisfaction survey make interesting reading. Adele Berti finds out about winners and losers from Antoine Rostworowski, deputy director general for programmes and services [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":8876,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[247],"class_list":["post-8875","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transport","tag-featured"],"_links":{"self":[{"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/posts\/8875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/comments?post=8875"}],"version-history":[{"count":3,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/posts\/8875\/revisions"}],"predecessor-version":[{"id":9059,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/posts\/8875\/revisions\/9059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/media\/8876"}],"wp:attachment":[{"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/media?parent=8875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/categories?post=8875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nridigital.com\/wp-json\/wp\/v2\/tags?post=8875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}